After you’ve involved in a crash, one of the first things you’ll want to do is to get medical care. After that, you may feel like you’re ready to make an insurance claim.
Before you make that phone call, wait and call your attorney instead. Your personal injury attorney has more experience working with insurance agents, whether they are your own or the other party’s.
Communicating with an insurance company is important, but if you don’t handle the situation correctly, you could end up costing yourself money or end up losing your right to any compensation at all.
How should you handle a call from an insurance agent?
The first thing to do if you receive a call from an agent is to tell them to contact your attorney. While you probably have much of the information they’ll be asking for, your attorney is familiar with the claims process and what to say or not say to the agent.
If you make a mistake and apologize for the crash, make a statement that makes it seem like you’re taking on some of the fault for the crash or minimize your injuries, then you could hurt your case. Let your attorney handle that call and get your claim started.
Why else should your attorney handle your insurance claim?
There are other reasons that your attorney should handle your insurance claim. One excellent reason is because they will keep tight records on what was said by the insurance agent. They will keep a paper trail for you, so that promises made on the phone or in person are jotted down and ready if you have to go to court.
Beyond that, having a skilled negotiator on your side could be the key to getting more compensation in the end. Since your attorney is familiar with cases like this, they can negotiate to try to get you better compensation and represent you if your case has to go to court. If they’re involved from the start, they’ll have a better idea about how to present your case in a way that puts you in the best light.