If you have a loved one in an Alabama nursing home, it’s natural that you want the best care possible. Unfortunately, some nursing homes are negligent in the service they provide, which can harm residents both physically and mentally. Because this is such as serious issue, U.S. News & World Report offers the following signs of potential nursing home abuse or neglect.
Pay attention to how attentive the staff of a nursing home is when it comes to answering phones. Do they often ring off the hook, or are you put on hold for extended periods of time? This could signal that there isn’t enough staff available or that those who are there are not concerned with providing assistance. It could also indicate issues with responding to resident needs, for which call buttons are often used.
Problems Answering Questions
It’s natural that you’ll have questions about your loved one’s care. These questions should be addressed promptly, and the answer should basically satisfy your needs. Dismissive answers or those that attempt to sidestep the question are problematic, especially when they concern patient health and wellness. If you’re unsatisfied with the communication from the staff take the issue to upper management immediately.
Negative Statements From Residents
The staff of a nursing home should strive to make residents feel comfortable. Failure to do so can result in feelings of fear or consternation, which may deter residents from seeking out assistance. If your loved one claims that he or she would prefer not working with a specific member of the staff, find out why. While it could be another issue, it’s important to ensure that the statement is not resulting from abusive of neglectful behavior.